Buyers

Insurance Guidelines and Requests for Certificate of Insurance
 

As each Association is a separate legal entity, each Association is insured separately with specific deductible requirements for covered losses under each policy. Please be aware that neither you nor the Property Manager have the legal authority to file an insurance claim on any Olde Ivy Association’s policy. If you have any potential insurance issues, please contact your Association’s Board directly. 

All of the Olde Ivy Association master policies are insured through Bouvier Insurance. If your bank, mortgage lender, or financial institution requires a copy of the master insurance policy, you can request this, at no charge, on their agency’s website at www.binsurance.com.
 
Follow along the prompts and the certificate will be issued as needed for your lender. If at any time you need to speak with a Bouvier Insurance employee, feel free to call them at 877-817-1747. 

 

The master insurance policy for the Condo Association currently carries a $2,500 deductible. If your unit suffers damage from a covered cause of loss under the master policy, you would be responsible for the $2,500 deductible on that claim. 

 

Your unit-owner policy (commonly referred to as an HO6 policy) can and should be written to cover the master policy deductible expense. The coverage varies from insurance carrier to insurance carrier. Generally, coverage for the master policy deductible is found under “Coverage A – Dwelling”, however sometimes this coverage may need to be added by a specific endorsement, and alternatively some carriers cover this under “Loss Assessment”. It’s important to speak with your own agent as to how they will cover this exposure properly for your benefit. 

 

If multiple units are damaged due to a covered peril, the master policy deductible will be apportioned in an equitable manner among those units that suffered the damage. 

 

Additionally, the master policy for the Condo Association insures the buildings and units back to their “original specifications” dating back to the first date of conveyance from developer to first unit-owner. Any improvement or betterments made to your unit since that time need to be insured for under this “Coverage A – Dwelling” limit as well. 

 

The master insurance policy for the Manor currently carries a $25,000 deductible and a separate $75,000 per occurrence water damage deductible. If your unit suffers damage from a covered cause of loss under the master policy, per state law and the Declaration for the Association, your responsibility for the master policy deductible would be as follows: 

• $5,000 for any covered peril, EXCEPT from water damage 
• $75,000 for any damage caused by water – Examples include, but are not limited to, burst water pipes, sprinkler head activation, bursts or leaking hoses from washers, toilets, faucets, dishwashers, refrigerators, condensate lines, or hot water tanks. 

Your unit-owner policy (commonly referred to as an HO6 policy) can and should be written to cover the master policy deductible expense. The coverage varies from insurance carrier to insurance carrier. Generally, coverage for the master policy deductible is found under “Coverage A – Dwelling”, however sometimes this coverage may need to be added by a specific endorsement, and alternatively some carriers cover this under “Loss Assessment”. It’s important to speak with your own agent as to how they will cover this exposure properly for your benefit. 

 

If multiple units are damaged due to a covered peril, the master policy deductible will be apportioned in an equitable manner among those units that suffered the damage. 

 

Additionally, the master policy for the Manor Association insures the buildings and units back to their “original specifications” dating back to the first date of conveyance from developer to first unit-owner. Any improvement or betterments made to your unit since that time need to be insured for under this “Coverage A – Dwelling” limit as well. 

 

The master insurance policy for the Townhomes currently carries a $20,000 deductible and a separate $20,000 per unit water damage deductible. If your unit suffers damage from a covered cause of loss under the master policy, per state law and the Declaration for the Association, your responsibility for the master policy deductible would be as follows: 

 

• $20,000 for any covered peril, EXCEPT from water damage
• $20,000 per unit for any damage caused by water – Examples include, but not limited to, burst water pipes, sprinkler head activation, burst or leaking hoses from washers, toilets, faucets, dishwashers, refrigerators, condensate lines, or hot water tanks. 

Your unit-owner policy (commonly referred to as an HO6 policy) can and should be written to cover the master policy deductible expense. The coverage varies from insurance carrier to insurance carrier. Generally, coverage for the master policy deductible is found under “Coverage A – Dwelling”, however sometimes this coverage may need to be added by a specific endorsement, and alternatively some carriers cover this under “Loss Assessment”. It’s important to speak with your own agent as to how they will cover this exposure properly for your benefit. 

 

If multiple units are damaged due to a covered peril, the master policy deductible will be apportioned in an equitable manner among those units that suffered the damage, except for on water losses where the deductible will be applied on a per unit basis. 

Additionally, the master policy for the Townhomes insures the buildings and units with an “All-Inclusive” or “All-In” insuring agreement that includes coverage for betterments and improvements made by you or prior unit-owners to the unit. This will affect how much coverage you actually need to carry on your Coverage A – Dwelling limit. Make your personal agent aware of this provision in the master policy. 

 

None of the Olde Ivy Associations have an insurable interest in your own personal contents and therefore, none of the master policies insure your personal belongings. You must insure your own contents on your HO6 policy under “Coverage C – Contents”. It’s important to take an inventory of your belongings and insure them to value. There are online calculators that can help determine appropriate limits and again a conversation with your current agent is always warranted. 

 

The next coverage on the HO6 policy is called “Coverage D – Loss of Use”. In the event of a large claim at the Association where your unit in uninhabitable, this coverage will pay for additional living expenses and temporary residences while your unit is being restored. Depending on the severity of the loss, some restorations can take up to a year or more to rebuild. Again talk to your agent about the specifics of this coverage. 

 

“Coverage E – Personal Liability” is for incidents that happen within your unit. The sub-associations with the Neighborhood Association insures the common area of the communities; however, unit-owners need to insure for bodily injury claims which happen inside the unit (or patio area if your deed includes this area). Bouvier Insurance recommends having a $500,000 limit on your Coverage E and also would highly recommend discussing a personal Umbrella policy with your agent as well. 

 

“Coverage F – Medical Payments” should be automatically included on the standard HO6 policy. This is a “good-faith coverage” to cover medical expenses for injured parties within your unit. No negligence needs to be found for this coverage to apply. Again this should automatically be included, but double check with your agent about what limits your carrier will allow you to purchase. 

 

There are several coverages that also need to be addressed by endorsement, “Loss Assessment” and “Water/Sewer Back-up” to name two. “Loss Assessment” coverage is triggered if the master policy limits for become exhausted due to claim/s and the Association needs to assess the excess cost to the unit-owners. General recommendations on loss assessment coverage is to buy as much as you can afford or your policy carrier will allow (it varies carrier to carrier). 

 

Water and Sewer back-up coverage needs to be added by endorsement as well. These claims can be more costly than anticipated and it is recommended to have this endorsement included on your policy to protect your own contents if they are damaged in such a loss. An ancillary reason for having Water Back-up coverage on your HO6 policy, is because if there is a Loss Assessment conducted by the Association for a large Water Back-up claim that has exhausted the master policy limits, your HO6 policy’s “Loss Assessment coverage” will only apply if your policy also covers Water Back-up. The two coverages are linked in this way. 

 

It is encouraged that every unit-owner to take digital photographs of their units and store it in a cloud-based server for documentation purposes. In the event of a large claim, these photographs will be very helpful to repair and restore your unit correctly. Again please speak with your personal agent about the coverages mentioned here and also to find out about any other coverages or endorsements that are offered to protect your better. These recommendations are meant to be assistive and are not exhaustive to your personal situation. Discussing your insurance needs with a licensed insurance agent is paramount to being insured correctly. 

Before your moving day, email contactus@oldeivy.org to request a temporary gate entry code for your moving van driver to use at the Log Cabin Drive gates.

 

Please be aware of the following restrictions on moving vans:

• Trucks and vehicles with trailers must NOT use the Beech Haven Trail exit gate, due to a sharp turn. They MUST use the Log Cabin Drive gate instead.
• The use of 18-wheel vehicles is discouraged because of the narrow roads and tight turns in the Neighborhood.
• If your mover plans to use an 18-wheeler, you must obtain prior approval from the property manager before the truck enters the neighborhood.

Be sure to alert your moving company and van driver about the gate restrictions. Ask them to take extra precautions when driving in the neighborhood.

 

Do not let your moving van block driveways or parking places, or park in a fire lane (marked by red curbs). If necessary, alert your driver to be prepared to move the van.

 

 

When moving in or out, you may have a single portable storage unit (PODS unit) in a parking area at one time. The PODS unit may be parked at Olde Ivy for no more than three days. If you plan to park one of these units at Olde Ivy, please email the property manager, contactus@oldeivy.org.

 

Since Manor residents live in buildings with shared facilities such as the garage and elevator, there are some special issues to be aware of. Residents moving in or out of the Manor must provide the Property Manager with a deposit to cover any potential damage to the elevator or other common spaces.

 

Before your moving day, email the property manager, contactus@oldeivy.org, and request that your building garage gate is open during the hours you plan to move in or out. The Property Manager will arrange for protective elevator pads to be hung in your building elevator. Residents are responsible for any elevator damage, so think of the pads as protecting your own interests.

 

On your moving day, please use the garage entrance, rather than the front door of the building, to move your furniture and other possessions.

 

Two carts are available in each Manor garage. You may use these carts to assist with your move-in process, but please return them to the garage as quickly as possible, since other residents may also need them that day for groceries and such.

 

 

To avoid overwhelming the recycling bins and garbage bins and dumpsters, you are responsible for getting rid of your moving boxes and blankets:

• Arrange for your moving company to remove your moving boxes and blankets.
• Take the broken-down boxes and the moving blankets to a U-Haul or similar location for free reuse by their customers.
• Do not discard moving blankets in the trash, as they are not recyclable and will take up too much room in the garbage bins.

The nearest U-Haul facility is located at Your Extra Attic Storage at 2909 Log Cabin Drive. There is also a U-Haul at the corner of Interstate 285 and exit 15 (South Cobb Drive).

 

• Condos — If your unit has a recycling bin, stack your broken-down boxes in or near the recycling bin on the day of the early-morning pickup. If you do not have a bin, check with a neighbor to see if you can place your broken-down boxes in or near their recycling bin on the day of the early-morning pickup.
• Manor — Large recycling bins are available in each Manor garage. If space is available, place broken down boxes near or behind the recycling bins in the Manor garage. Please do not overwhelm the recycling bins with your moving boxes, even if they are broken down.
• Townhomes — Each unit has recycling bins. Stack your broken-down boxes in or near the recycling bin on the recycling pickup day.

View our Trash and Recycling page for additional information.

For all associations, Recycling pick-up is every other Friday (with an adjustment for holidays). Since they can be bulky, please don’t discard moving materials until the day before pickup. Recycling pickup is early in the morning – on the same day, but in a separate truck from Friday trash pickup.

When you lease a unit at Olde Ivy, you must abide by the governing documents. These documents contain important information about life at Olde Ivy, including rules and regulations that apply to all residents, whether owner or renter. Since landlords are responsible for their tenants, they must make sure their tenants understand and abide by the covenants.

 

All three sub-associations (Townhomes, Condos, and The Manor) have contracted with Rental Monitoring Solutions (RMS) to assist in managing units being leased. Owners apply through RMS, which processes background and credit checks. Owners must be in good standing with their association dues, water bills, etc. RMS collects a fee from the owner for this service.

If you have any questions related to leasing your unit, please email contact@rmsassist.com for information.

Olde Ivy residents enjoy 24-hour access to a fitness center, seasonal use of the pool, and year-round enjoyment of a walking trail and landscaped grounds. A neighborhood clubhouse with living and dining rooms, fireplace, kitchen, widescreen TV, and balcony overlooking the pool is available for Neighborhood functions and can be rented to residents for a modest fee.

 

Entry gates to the neighborhood enhance privacy and protection, and residents can screen or admit visitors from their home phones.

 

The Olde Ivy clubhouse is a wonderful space for the entire community. It is available for use by the residents of Olde Ivy for social events. Residents may reserve the clubhouse for private events, subject to availability and policy. The Clubhouse may not be used for any business or commercial purposes. To use the clubhouse for a private event, follow the requirements outlined in the Clubhouse Rules and Agreement.

 

Reserving the Clubhouse
Send rental requests or questions to contactus@oldeivy.org. The fees include a non-refundable usage fee and an additional damage/cleaning deposit that is refundable if there are no damages or extra cleaning required.

 

Once your request has been received, the Property Manager will contact you with detailed information on the rules and requirements, payment options, receiving the signed agreement, and using the Clubhouse key lockbox on the day of your event.

 

WiFi is available in the Clubhouse, pool area, and fitness center. For current WiFi access information, check the bulletin board in the Fitness center, and also inside the television cabinet door in the clubhouse main level.

 

Guest parking on the Olde Ivy grounds is very limited. Guests of any Clubhouse event may not park in reserved spaces or in fire lanes such as those alongside the clubhouse. Ask your guests to park outside the Olde Ivy gates, in the commercial parking lots along Log Cabin Drive after business hours.

 

Do not give your personal entry code to your guests. To arrange for a special one-day access code for the entry gate at the Clubhouse, email contactus@oldeivy.org.

 

Fitness Center
The Fitness Center provides 24-hour access to all residents (please, no guests or trainers because of insurance limitations). It includes a variety of workout machines, including treadmills, elliptical trainers, and weight machines.

 

Enter the access code to enter the Fitness Center building, and use the grey fob to enter the Fitness Center itself. To obtain the Fitness Center building access code, email contactus@oldeivy.org.

 

Read the Fitness Center rules available here before using the facility.

 

Pool
The Olde Ivy pool is open to all residents from approximately May 1 to approximately September 30. Hours are 6:30 AM to 11:00 PM. There is no lifeguard, so pool safety is entirely your responsibility.

 

Use the grey fob to enter the pool area. Pool rules are available here.

 

• • No glass or other breakables in the pool area. Broken glass is dangerous and requires a major professional cleaning effort that may require draining the pool.
  • No children under the age of 16 without a parent or responsible adult in supervision.
  • The ratio of under-16 children to supervisors must be no greater than five to one.
  • Children under 3 must wear swim diapers or other protective pants (Cobb County Department of Health requirement).
  • No smoking in the pool area.
  • Alcohol consumption in moderation. (No glass bottles allowed.)
  • The emergency phone is located on the column nearest the pool steps.

Walking Trail
The Olde Ivy walking trail is a loop, approximately a third of a mile long, located in the middle of the neighborhood. It is accessible from a stairway near the pool area and several stairways near the Manor buildings.

Each of Olde Ivy's three residential neighborhoods (Townhomes, Condos, and The Manor) has its own governing sub-association. The three sub-associations are members of a master association, governed by a Neighborhood Board of Directors, which handles issues that are common to the entire neighborhood.

 

Each sub-association elects a Board of Directors, which is responsible for managing the budget and expenses for that association. Each budget supports work on common elements within that neighborhood, for example, exterior painting and roof repair. The Neighborhood Board of Directors manages the budget for shared community resources including the roads and exterior gates, amenities such as the pool and clubhouse, and expenses such as insurance on those amenities.

 

With delegated authority from the Neighborhood Board of Directors, committees such as Landscape, Infrastructure, and Covenants manage various shared aspects of the property and community life. All committee work is done by Olde Ivy residents on a voluntary basis.

 

The neighborhood association and the sub-associations employ a professional management company, to handle accounting, work orders, bill paying, receivables, and so on.

 

The structure of Olde Ivy governance is laid out by the documents of condominium, bylaws, and other documents. Since these governing documents affect all aspects of life at Olde Ivy, it is important that you read and understand the documents for both your particular sub-association and for the master neighborhood association.

 

Manor and Condos owners need to know that their associations are governed by Georgia Condominium law. This means that the operation of their associations is subject to different legal requirements and that their residents have different legal rights and obligations than owners of the Townhomes.

Each of the four Olde Ivy associations is free to select its own management company, but the four associations may (and currently do) elect to use the same company.  A Management Company provides its association with assessment collection, accounts payable, official record storage, annual budget preparation, regular property inspections, negotiation of contracts, along with assistance with enforcement of the Association’s rules, regulations, and policies. The Management Company representative (property manager) should be your first point of contact to handle requests for maintenance and repairs, work orders, bill paying, receivables, accounting for the associations, and so on. In addition, contact the Property Manager regarding concerns about safety, gate access problems, or issues with the pool, fitness area, and clubhouse.

 

Olde Ivy currently employs Access Management Group, to manage our community and our Community Manager is Derek Whitmer. The email address is dwhitmer@accessmgt.com. He can be reached via the phone at 770-802-8361. The Access Management Group main office number is 770-777-6890.

 

The section of this website Reporting Problems discusses the kinds of issues for which you might want to contact a property manager and available methods to report problems.