Each of four Olde Ivy associations is free to select its own management company, but the four associations may (and currently do) elect to use the same company. A Management Company provides its association with: assessment collection, accounts payable, official record storage, annual budget preparation, regular property inspections, negotiation of contracts, along with assistance with enforcement of the Association’s rules, regulations and policies. The Management Company representative (property manager) should be your first point of contact to handle requests for maintenance and repairs, work orders, bill paying, receivables, accounting for the associations and so on. In addition, contact the Property Manager regarding concerns about safety, gate access problems, or issues with pool, fitness area and clubhouse.
Olde Ivy currently employs Silverleaf Management, LLC to manage our community and our Silverleaf Property Manager is Brittany Pinto-Williams. The email address firstname.lastname@example.org forwards to Brittany and Community Specialist, Lauren Austin. The Silverleaf main office number is 770-554-3984. Brittany is dedicated solely to Olde Ivy and will be on-site two days a week - Tuesday and Thursday by appointment only.
The section of this website Reporting Problems discusses the kinds of issues for which you might want to contact a property manager and available methods to report problems.